What NDIS approved services do you provide?
Learning Links is an approved provider of the following registered supports:
Improved Daily Living (Support Category 3.15)
This category includes ‘Therapeutic Supports’:
- Occupational Therapy
- Occupational Therapy Assessments
- Speech Therapy
- Speech Therapy Assessments
- Psychology – Counselling
- Psychology – Assessments
My child has an approved NDIS plan. What do I need to do to access Learning Links’ services?
You will need to provide a copy of the approved plan to Learning Links. Your plan includes the total dollar value for the approved supports and an approval number. When we receive the approved plan we will then contact you to discuss how much money you would like allocated to which service. When this has been agreed Learning Links will send you a Service Agreement with these details. Services can commence when the signed Service Agreement has been returned to Learning Links.
Why does Learning Links need to see my plan?
So we can help your child receive the right supports we need to view your plan with the following information.
- Plan start and end date
- Support areas approved
- Amount of money
What if I want to make a change to the Service Agreement I signed with Learning Links?
To make any changes to the Service Agreement a request must be sent in writing. This will take effect when the change has been approved by Learning Links and you have been notified in writing.
Is Learning Links a provider under Early Childhood Intervention Australia?
Learning Links can provide services to children 0-6 years under NDIS.
How have the fees been set / determined?
Learning Links’ fees are consistent with what is set by the NDIS.
What is included in the fee?
- Intervention for your child
- Feedback at the end of the session
- Planning and preparation by the professional. This includes communication with other professionals as required (internal and external), review and a summary report at the time of discharge.
What do I do if I want the amount approved and allocated to my child in their NDIS plan to be increased?
Any funding issue or query should be referred back to your NDIA planner. Unfortunately, Learning Links cannot assist you with this.
What do I need to do to pay for Learning Links’ services?
Payment varies depending on whether your child’s plan is NDIA-, plan- or self-managed. Learning Links will process payments as agreed in your Service Agreement.
If you are self-managing your child’s NDIS plan, you can find information about paying for supports here: https://www.ndis.gov.au/participants/using-your-plan/self-management/paying-your-supports
My child’s NDIS plan has only been approved for 12 months. What if my child needs your services for more than 1 year?
Under the NDIS, Learning Links is required to conduct a review of your child’s progress before the end of the 12-month funding period and provide this information to the NDIS. We need two weeks notices to complete this report. This will assist you to negotiate a new funding approval for your child if relevant and required.
Even though my child’s NDIS plan is for 12 months I would like to use Learning Links for less than 12 months. Is this possible?
Yes. The Service Agreement has a start and finish date which can be less than 12 months. If you would prefer less than 12 months, please let us know when we are discussing the agreement with you.
Does Learning Links provide case management support?
Learning Links unfortunately does not provide this support. The NDIS has approved agencies to provide case management support. Funding for case management support needs to be approved in the NDIS Plan. Your NDIA planner can help you with this.
Do you charge to travel to my child’s school to provide the support?
Learning Links does not charge an additional fee for travel if your child’s school is within a 10 km radius from our office.
How do I cancel my services with Learning Links?
To cancel services with Learning Links you will need to advise us in writing via email or letter. When written notification has been received the termination of the Service Agreement will be confirmed by Learning Links.