Learning Links is committed to receiving feedback from clients, members of the public, professionals and agencies as a means of promoting continuous service improvement.
We follow these guiding principles to manage your complaint:
You can provide feedback or raise a complaint with us the following ways:
Complaints lodged by parents/ carers/ professionals regarding a NDIS participant can be lodged with the NDIS Quality and Safeguards Commission by contacting the Commission: 1800 035 544.
To ensure risks are accurately monitored and addressed, there are systems and processes in place at Learning Links:
A full copy of Learning Links’ Feedback Policy can be obtained on request. Please inform any of our staff if you require this.