Our Story


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Strategic Planning at Learning Links

The Learning Links Board and CEO set the strategic direction of the organisation. The strategy is developed in a collaborative manner with broad stakeholder participation during an in-depth planning process that takes places with two year intervals. Annual strategic reviews are undertaken by the Board and Leadership with involvement from management and staff.

During 2016, a new strategy was developed following a six-month strategic planning process. This new strategy sets out the direction for Learning Links until 2020.

Our Strategy 2020

The Learning Links Strategy 2020 is a roadmap that is aimed at keeping the organisation on the path of long-term financial sustainability, whilst increasing our geographical reach and maximising our social impact.

It is a growth strategy that will see the organisation expand its reach across Sydney, providing improved access to much needed quality services in the learning support area for all children in need. Over this horizon, Learning Links will also play an increasingly active role as an advocate for children with learning difficulties in order to drive systemic change in line with our vision, mission and purpose.

Specifically, the 2020 Strategy is structured around the achievement of four key goals in a way that reflects our values of excellence, collaboration, empowerment and integrity and is supported by a culture of customer excellence:


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Our Strategic Priorities 2018/19 

Each year a small number of key strategic priorities are formulated to provide a sharp focus for the organisation and ensure optimal allocation of our sparse resources for maximum impact. In 2018/19 priorities include:

  • Grow our core services with a focus on NDIS
  • Set up a product development function
  • Implement accredited quality system
  • Develop a blueprint for our Peakhurst property
  • Invest in staff and culture 

Our Team Plan

To ensure the effective execution of these strategic priorities and the Strategic Plan, Learning Links management and staff have developed operational plans which are combined in an annual Team Plan for the whole organisation. We monitor the execution of our Team Plan and progress against the Strategic Plan at team meetings, monthly staff briefings, quarterly management review meetings and at board meetings.