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Psychology Administration Assistant

This is an exciting opportunity to work with a highly committed and professional team of Psychologists and Provisional Psychologists.

About the Role:

This role is based at our Bella Vista site and will provide a professional and seamless service to our psychology team to ensure team members’ needs are met. The role will involve a job share arrangement of 3 days each with one cross-over day to be agreed. There is flexibility in what days are worked. The role will be a 6-month fixed-term contract estimated to finish June 2019 with possible extension.

The key responsibilities are:

  • Provide excellent customer service to all stakeholders;
  • Build positive customer relationships through effective ongoing and timely communication;
  • Maintain accurate and up-to-date program documentation;
  • Provide program reports and information on time and as required to internal stakeholders;
  • Schedule and allocate work for programs;
  • Maintain professional development allocation and group supervision calendars;
  • Utilise project planning, organizational and time management skills to deliver on agreed expectations, and prioritise competing priorities;
  • Ensure effective support for Psychology programs including referrals, program enrolments and orientations, tours, staff professional development, group supervision calendar and social events; and
  • Database entry for a number of our programs.

Essential Selection Criteria:

  • At least 5 years’ experience in customer service and administrative roles;
  • Exceptional customer service & people skills with a strong ability to effectively manage conversations to achieve outcomes;
  • Demonstrated high level of proficiency and initiative in scheduling people and resources;
  • Demonstrated high level ability to accurately and efficiently plan, execute and record complex administrative tasks;
  • Demonstrated time management and organisational skills with ability to manage and prioritise own workload and competing priorities in a busy work environment;
  • Effectively and harmoniously work in a team environment;
  • Excellent verbal and interpersonal communication skills; and
  • Demonstrate an effective understanding and use of multiple IT platforms e.g. word, excel and outlook.

What we offer

In return for your skills and experience you will:

  • Have access to a not-for profit salary packaging option that can see your take home pay significantly increased;
  • Work in a dynamic and growth-oriented not for profit environment;
  • Have flexible work hours to support your work/ life balance;
  • Participate in an induction program with supported orientation and transition into the role; and
  • Have access to the Employee Assistance Program.

 How to apply for this role:

If you are interested in this exciting role, please send your application to recruitment@learninglinks.org.au including:

  1. Cover Letter responding to the essential selection criteria;
  2. C.V.;
  3. Copy of any relevant qualifications; and
  4. Details of two current professional referees.

Apply as soon as possible.

For more information about the role please contact Georgie Sorensen, HR Coordinator gsorensen@learninglinks.org.au.

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Position Description