Terms and Conditions

The following is applicable for enrolments into Learning Links Professional Development courses or Parent workshops. If you have registered online and have not received a notification email, please contact Learning Links by phone to verify that we have received your registration.

If you register by fax, email, phone or post, you will receive your acknowledgement email when your registration is complete.

Course Fees:
All enrolments must be paid within 5 business days to secure your enrolment into the registered course. Failure to make full payment will remove your registration into the course or workshop.
Payment can be made via electronic transfer, credit card, cheque or other pre-approved payment methods.

Confirmation of Registration:
Confirmation will be sent via email or mail at least two (2) weeks prior to the commencement of the course. If you do not receive this email you will need to contact Learning Links via phone to confirm your registration. Participants who register less than 14 days before the commencement of the course will need to contact Learning Links by phone to confirm registration.

Cancellations:
Notification of cancellation must be made by writing to workshops@learninglinks.org.au or alternatively contacting the Workshops department on (02) 8525 8222 to discuss your options.
Cancellations made more than 15 working days from Course commencement: In the event of a cancellation, Learning Links will refund the course cost minus an administration fee of $25 if advised in writing.
Cancellations made less than 15 working days from Course commencement: In the event of notification of a cancellation 15 working days or less before the Course commencement date, fees paid will not be refunded or allocated to another Course. If a medical certificate is provided, transfer to a suitably alternative course may be offered by Learning Links.

Transfers:
workshops@learninglinks.org.auRequests for transfers to alternate courses can be arranged if Learning Links is advised in writing to workshops@learninglinks.org.au or by calling (02) 8525 8222. The request must be made no more than 15 working days prior to the course commencement date and is subject to availability on a future course. One transfer will be accepted without charge. Any further subsequent transfers will attract an administration fee off $55 (inc. GST).

No attendance (No show)
If a participant fails to attend a program, course fees will not be refunded or allocated to another course.

Substitutions
Request for substitutions (another participant from your organisation) are to be made in writing to workshops@learninglinks.org.au or by calling Learning Links on (02)8525 8222. The request can be made up to 2 days prior to the commencement date of the course.

Travel to a Course from a Distance
It is not recommended that you book accommodation or travel until your course is confirmed 14 days before the course date. Very occasionally, a course is cancelled with less than 14 days notice due to circumstances outside of our control. We will make every reasonable attempt to advise you of cancellation or changes as soon as possible. It is recommended that you take out travel insurance (even for domestic trips) to cover for any cancellations.

General

    • Learning Links reserves the right to cancel, postpone or reschedule courses due to low enrolments or unforeseen circumstances. Where a fee refund is due to a participant, a refund will be provided within 30 days.
    • The information provided by Learning Links us correct at the time of publication but may be subject to change. Learning Links reserves the right to change fees, dates, content or facilitators at its discretion.
    • Learning Links reserves the right to record via video and/or audio, learning sessions for quality assurance and to support participants.

GST
Advertised prices are GST inclusive. The portion of the program fee attributed to the education is GST free, however in accordance with GST legislation Learning Links is required to charge GST on the portion of the program that relates to services. Tax invoices that comply with GST legislation will be issued for all enrolments. The amount of FST will be separately identified on all tax invoices.